Trust and credibility in an online computer-supported collaborative learning (CSCL) task

Arnaud Siméone (1) , Jérôme Eneau (2)

1 GRePS - Groupe de Recherche en Psychologie Sociale
2 CREAD EA 3875 - Centre de Recherche sur l'Education, les apprentissages et la didactique

This study describes the development of credibility and trust among adult learners involved in an online computer-supported collaborative learning (CSCL) activity. Eleven groups of adult learners enrolled on a distance-learning MBA were observed for twenty weeks to better understand the relationship between credibility and trust, and the effects of various types of trust on groups’ activities. The results a) indicate that credibility and competence trust are very close concepts, b) show that various types of trust operate during CSCL activity, and c) reveal that trust works on the composition, cohesion and production of collaborative groups. Implications for future research on trust and credibility in online computer-supported collaborative learning are discussed.

Mots clés: Trust; credibility; computer-supported collaborative learning; CSCL Interaction Analysis

Domaines: Education

Arnaud Siméone, Jérôme Eneau. Trust and credibility in an online computer-supported collaborative learning (CSCL) task. 9th World Conference on Computers in Education - IFIP, World Conference on Computers in Education (WCCE) - International Federation for Information Processing (IFIP), Jul 2009, Bento Gonçalves, Brazil. ⟨halshs-00633748⟩