The four stages of the knowledge sharing process in SMEs

Amitabh Anand (1, 2) , Isabelle Walsh (1, 2)

1 SKEMA Business School
2 GREDEG - Groupe de Recherche en Droit, Economie et Gestion

This paper takes an exploratory and qualitative stance to investigate and understand how employees within SMEs share their knowledge in a dyadic situation. The research is set in an Indian context. Through participant observation and interviews with both supervisors and employees, we unmask the four essential stages of the dyadic process through which knowledge sharing occurs: identification, medium selection, engagement, and feedback. Based on our findings, we highlight theoretical and practical implications for SME business leaders.

Mots clés: knowledge sharing; knowledge sharing process; dyadic relation; SMEs; India

Domaines: Sciences de l'Homme et Société

Amitabh Anand, Isabelle Walsh. The four stages of the knowledge sharing process in SMEs. International Journal of Entrepreneurship and Innovation Management, 2020, 24 (6), pp.465-481. ⟨10.1504/IJEIM.2020.110100⟩. ⟨halshs-03053361⟩