Mapping innovation dynamics in hospitals

Faridah Djellal (1) , Faïz Gallouj (1)

1 CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019

This article draws on a notion of the hospital as a complex service provider and healthcare system hub in order to examine the question of innovation in hospitals. It puts forward a relatively simple framework for analysing hospital output, in which the medical function is incorporated into a complex system of other constituent services that make use of different types of technologies. This analytical framework is used to reveal the multiple sources of innovation and the main organising principles driving innovation within hospitals.

Mots clés: Innovation; Hospitals; Service sector

Domaines: Economies et finances; Gestion et management

Faridah Djellal, Faïz Gallouj. Mapping innovation dynamics in hospitals. Research Policy, 2005, 34, pp.817-835. ⟨halshs-01133749⟩