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M. S. Oui, On a aussi des business template owner. C'est ceux qui ont la main sur les règles business. C'est les vis-à-vis direct par rapport à l'IT lorsqu

M. S. Oui, Pas tout le monde travaille sur les projets Nous avons aussi les system template owner, qui peuvent être du côté business ou IT, et c'est eux qui connaissent le système, les décisions d'implémentation, c'est eux qui

M. S. Non, Ce n'est pas les mêmes personnes qui vont paramétrer. Le business system owner va connaître tous les processus. Pour finir sur les utilisateurs qui participent, nous avons des key users à la fin du projet, On va les former et ensuite on va faire appel à eux pour les tests, ils vont aussi former le business opérationnel

M. S. Oui, Et le but c'est de libérer du temps à ces gens pour le projet. C'est pour ça qu'ils ont nommé formellement des utilisateurs business template owner ou system template owner, La plupart ont laissé leurs activités quotidiennes et standards pour participer au projet. C'est car c'est un énorme projet

M. S. Non, Ils définissent le besoin mais les reports ou les formulaires sont créées ou paramétrés par l'IT. Les utilisateurs s'occupent de la gestion des master datas. Donc pour l'instant le business n'intervient pas dans la paramétrisation mais il y a une envie de donner plus de tâches de ce type au business

M. S. Non, Juste basé sur les best pratices de SAP. Pour les projets non SAP, nous avions une autre méthode, qui était définie par l'équipe d'organisation. C'est une méthode

P. Terne-de, Ça ne s'appliquait pas uniquement à l'IT mais aussi, par exemple, à la production . La personne en charge de cette méthode est logisticien. Ce n'

M. S. Typiquement-au-niveau and . Reporting, On a un système de BI qui est plus utilisé pour du reporting que pour de la BI, des recherches de corrélations ou des statistiques. Ils donnent donc accès à la BI, enfin au reporting, pour éviter de donner accès à SAP à trop de monde. Je trouve qu'il faudrait améliorer ça Au niveau du département financier, je suis certaine que nous avons des choses à sortir au niveau des chiffres? Nous avons des choses dans SAP, on a la possibilité d'exporter vers Excel? Au niveau de la BI, nous sommes dépendants de l'IT. On doit faire une demande, bien réfléchir à notre besoin, etc. Ce n'est pas souple, SAP si? C. B. Donc le mieux pour vous est de vous débrouiller seul sans l'IT