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Conversational commerce: Do biased choices offered by voice assistants’ technology constrain its appropriation?

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https://halshs.archives-ouvertes.fr/halshs-03664616
Contributor : Ouidade SABRI Connect in order to contact the contributor
Submitted on : Wednesday, May 11, 2022 - 10:32:24 AM
Last modification on : Thursday, May 12, 2022 - 3:43:36 AM

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Valérie Rabassa, Ouidade Sabri, Claire Spaletta. Conversational commerce: Do biased choices offered by voice assistants’ technology constrain its appropriation?. Technological Forecasting and Social Change, Elsevier, 2022, 174, pp.121292. ⟨10.1016/j.techfore.2021.121292⟩. ⟨halshs-03664616⟩

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