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How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs: The role of perceived convenience

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https://halshs.archives-ouvertes.fr/halshs-03018336
Contributor : Christine Lambey-Checchin Connect in order to contact the contributor
Submitted on : Sunday, November 22, 2020 - 2:14:49 PM
Last modification on : Monday, December 6, 2021 - 2:18:02 PM

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  • HAL Id : halshs-03018336, version 1

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Joseph Kaswengi, Christine Lambey-Checchin. How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs: The role of perceived convenience. International Journal of Physical Distribution & Logistics Management , Emerald 2019. ⟨halshs-03018336⟩

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