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Fragilisation de la définition collective du travail bien fait et emprise des indicateurs d'activité

Abstract : The implementation of performance measurement systems in public or private organizations as a management method reduces work's meaning and weakens the rules of the trade. This induces resistance from employees and work collectives. However, in some cases, the figure can become an important reference for employees. The case of two policemen from a community police brigade and a scene from contemporary music (SMAC), resulting from two qualitative research (observations and interviews), illustrate the link between attachment to quantitative activity measurement and the difficulty of building together a positive and rewarding sense of work. Comparison with other work collectives in similar organizations highlights the limits and risks of self-worth through figures.
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https://halshs.archives-ouvertes.fr/halshs-02864044
Contributor : Marc Loriol <>
Submitted on : Wednesday, June 10, 2020 - 6:41:54 PM
Last modification on : Tuesday, January 19, 2021 - 11:08:38 AM

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Marc Loriol. Fragilisation de la définition collective du travail bien fait et emprise des indicateurs d'activité. Nouvelle revue de psychosociologie, Erès, 2020, ⟨10.3917/nrp.029.0063⟩. ⟨halshs-02864044⟩

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