Engaging public sector clients. From Service Delivery to Coproduction, 2009. ,
Diversity, coherence and transformation of innovation systems, Science in tomorrow's Europe, pp.33-49, 1997. ,
Community based innovation: a method to utilize the innovative potential of online communities, Proceedings of the 37th HICSS Conference (Hawaii International Conference on System Sciences), pp.5-8, 2004. ,
, , 1848.
Vers une conceptualisation de l'innovation dans le secteur public, Economies et Sociétés, série EGS, vol.10, pp.579-614, 2009. ,
Encouraging innovation in the public sector, Journal of Intellectual Capital, vol.2, pp.310-319, 2001. ,
On the nature, function and composition of technological system, Journal of evolutionary economics, vol.1, issue.2, pp.93-118, 1991. ,
Open innovation: the new imperative for creating and profiting from technology, 2003. ,
Innovation systems in the service economy. Measurement and case study analysis, pp.85-103, 2000. ,
The virtual consumer, Journal of Product Innovation Management, vol.19, pp.332-354, 2001. ,
Innovation in services in networks of organizations and in the distribution of services, Research Policy, vol.35, pp.1037-1051, 2006. ,
Towards a servitization of innovation networks: a mapping, Public Management Review, 2019. ,
Two decades of research on innovation in services: Which place for public services?, Structural Change and Economic Dynamics, vol.27, pp.98-117, 2013. ,
Innovation in services: present findings, and future pathways, Journal of Service Management, vol.20, pp.131-155, 2009. ,
Gouvernance verticale, gouvernance horizontale et économie sociale et solidaire : le cas des services à la personne, Géographie, économie et société, vol.12, pp.15-30, 2010. ,
How communities support innovative activities: an exploration of assistance and sharing among end-users, Research Policy, vol.32, pp.157-178, 2003. ,
, Technology policy and economic performance: lessons from Japan, 1987.
Bricolage and invisible innovation in public service innovation, Journal of Innovation Economics, pp.67-87, 2010. ,
The characterization of goods and services: an alternative approach, Review of Income and Wealth, vol.46, pp.369-387, 1996. ,
Economie de l'innovation dans les services, Editions L'Harmattan, Logiques économiques, 1994. ,
Innovating in reverse: services and the reverse product cycle, European Journal of Innovation Management, vol.1, pp.123-138, 1998. ,
Services innovation: assimilation, differentiation, inversion and integration, pp.989-1000, 2010. ,
, Research Policy, vol.26, pp.537-556, 1997.
After Industrial Society? The Emerging Self-Service Economy, 1978. ,
Social Innovation and the Division of Labour, 1983. ,
The new service economy, 1983. ,
Economic geography and the evolution of networks, Journal of Economic Geography, vol.7, pp.619-634, 2007. ,
Trading routes, bypasses and risky intersections: mapping the travels of "networks" between economic sociology and economic geography, Progress in Human Geography, vol.30, issue.2, pp.163-189, 2006. ,
On the differences between public and private sector innovation, 2005. ,
Collaborative innovation: A viable alternative to market-competition and organizational entrepreneurship?, Public Administration Review, vol.76, pp.821-830, 2013. ,
Innovation in governance and public services: Past and present, Public Money and Management, vol.25, issue.1, pp.27-34, 2005. ,
On Goods and Services, the Review of Income and Wealth, vol.4, pp.315-338, 1977. ,
Creating public value: an analytical framework for public service reform, Cabinet Office Strategy Unit, 2002. ,
Employee-driven innovation: extending the license to foster innovation, Management Decision, vol.48, pp.65-84, 2010. ,
The ABCs of Service System Blueprinting, pp.96-102, 1992. ,
Innovation in the Public sector. Summary and policy recommendations, 2005. ,
Production line approach to service, Harvard Business Review, vol.50, pp.41-52, 1972. ,
A basic toolkit for service managers, pp.17-30, 1992. ,
Service-Dominant Logic: reactions, reflections and refinements, Marketing Theory, vol.6, pp.281-288, 2006. ,
Fundamentals of Service Science, Journal of the Academy of Marketing Science, vol.36, issue.1, pp.18-20, 2008. ,
Public Service Innovation: What messages from the collision of Innovation Studies and Services Research, pp.72-90, 2013. ,
Clarifying the concept of product-service system, Journal of Cleaner Production, vol.10, pp.237-245, 2002. ,
Innovation in the Public Sector, Strategy Unit, 2003. ,
Conception innovante de lignées de services complexes dans l'industrie d'armement européenne, 2017. ,
Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector, 1993. ,
The New Public Governance?, Public Management Review, vol.8, pp.377-388, 2006. ,
From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation?, Public Management Review, vol.20, issue.2, pp.225-231, 2018. ,
The New Public Governance?, 2010. ,
, Handbook of Innovation in Public Services, 2013.
It takes two to tango? Understanding the coproduction of public services by integrating the services management and public administration perspectives, British Journal of Management, vol.24, pp.31-47, 2013. ,
A new theory of public service management? Toward a (public) service dominant approach, The American Review of Public Administration, vol.43, issue.2, pp.135-158, 2013. ,
New Public Governance, the Third Sector, and Co-Production, 2012. ,
, Health Economics, 1992.
When clusters become networks, Tinbergen Institute Discussion Papers, 2007. ,
The Experience Economy, 1999. ,
Network forms of organization, Annual Review of Sociology, vol.24, pp.57-76, 1998. ,
Leading and learning? Knowledge transfer in the Beacon Council Scheme, Public Administration, vol.80, pp.523-542, 2002. ,
Transforming Public Policy: Dynamics of Policy Entrepreneurship and Innovation, 1996. ,
Les ressources humaines : clé de voûte de la réforme du secteur public au Québec, Politiques et Management public, vol.22, pp.91-96, 2004. ,
A theoretical approach to the construction of technological output indicators, Research Policy, vol.13, pp.141-151, 1984. ,
Traité d'économie politique, 1803. ,
Service Design in the Operating Environment, Developing New Services, pp.27-43, 1984. ,
The Wealth of Nations, 1960. ,
Enhancing Social Innovation by Rethinking Collaboration, Leadership and Public Governance, pp.14-15, 2013. ,
The industrial green game: implications for environmental design and management, pp.91-100, 1997. ,
Service and experience, Handbook of Services Business: Management, Marketing, Innovation and Internationalisation, pp.205-222, 2015. ,
Citizen, customer, partner: engaging the public in public management, 2012. ,
Servitization of Business: Adding Value by Adding Services, European Management Journal, vol.6, pp.314-338, 1988. ,
Evolving to a New Dominant Logic for Marketing, Journal of Marketing, vol.68, issue.1, pp.1-17, 2004. ,
Service innovation and multiple institutional logics: The case of hybrid social enterprise providers of health and wellbeing, Research Policy, vol.46, pp.1755-1768, 2017. ,
Lead Users: A Source of Novel Product Concepts, Management Science, vol.32, pp.791-805, 1986. ,
A neo-Schumpeterian model of health services innovation, Research Policy, vol.37, pp.649-672, 2008. ,
Innovation in public sector services, Entrepreneurship, Creativity and Management, 2008. ,