Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)

Benoît Desmarchelier (1) , Faridah Djellal (1) , Faïz Gallouj (1)

1 CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019

This article is devoted to a new network form that is developing within the New Public Governance paradigm, namely "Public Service Innovation Networks" (PSINs). PSINs are multi-agent collaborative arrangements that develop within public services (sectoral perspective) or within public service (functional perspective), spontaneously or at the instigation of local, national or European public policies. They mobilize a variable number of public and private agents, especially citizens, to co-produce innovations and ultimately contribute to value co-creation. This article aims to deepen the definition and description of PSINs, especially in comparison with other known network forms, and to examine in particular how PSINs are formed and function to co-create, more or less efficiently, value in public service(s) through innovation.

Mots clés: public service; network; innovation; value; co-creation; co-production; collaboration

Domaines: Economies et finances; Gestion et management

Benoît Desmarchelier, Faridah Djellal, Faïz Gallouj. Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s). 2018. ⟨halshs-01934284⟩