Raffaele Filieri, Elisabetta Raguseo, Claudio Vitari. When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type.
Computers in Human Behavior, Elsevier, 2018, 88, pp.134 - 142.
⟨10.1016/j.chb.2018.05.042⟩.
⟨halshs-01923243⟩