Temporal Dispersion In Distributed Work

Abstract : Effective communication is critical to sociotechnical systems. Such systems may entail distributed authority and responsibility, and physical resources that are not collocated. This is certainly the case in crisis management. To improve communication during crisis management, researchers have tried to enhance the communication technology. However, communication problems persist even in the presence of robust technology. Several studies of communication have examined the consequences of the spatial distribution of operators working on the achievement of a common goal. Yet, few have researchers have investigated the effects of temporal distribution. Drawing on documentation of the Deepwater Horizon Accident in 2010, we select examples to reveal the temporal distribution of events that affect the availability of contextual information across a socio-technical system. We claim that temporal distance, like spatial distance, reduces global awareness and the opportunity to observe the incidental behaviour that renders activities mutually accessible.
Complete list of metadatas

Cited literature [20 references]  Display  Hide  Download

https://halshs.archives-ouvertes.fr/halshs-01896434
Contributor : Béatrice Linot <>
Submitted on : Tuesday, October 16, 2018 - 10:37:20 AM
Last modification on : Friday, February 8, 2019 - 11:56:14 AM
Long-term archiving on : Thursday, January 17, 2019 - 1:08:31 PM

File

Linot IEA.pdf
Files produced by the author(s)

Identifiers

  • HAL Id : halshs-01896434, version 1

Collections

Citation

Béatrice Linot, Jérôme Dinet, François Charoy, Valerie Shalin. Temporal Dispersion In Distributed Work. IEA 2018 - 20th Congress of International Ergonomics Association, Aug 2018, Florence, Italy. ⟨halshs-01896434⟩

Share

Metrics

Record views

49

Files downloads

88