Role of prosody on the perception of the " oui " / " yes " feedback in medical context

Abstract : This paper focuses on the " oui " / " yes " feedback produced by a patient in the specific medical environment of breaking bad news. In particular, we aim at determining the role of prosody (intonation and temporal delay with which " oui " is produced) in the perception of this feedback. 15 French listeners listened to short human-human interactions between an acting doctor and his patient. They judged the more or less appropriate nature of the " oui " produced by the patient, based on the way it was orally said. The effects of intonation (neutral/ shaken/questioning), delay (short/long), and listener sex (male/female) on judgment scores (1-5) and on the log of reaction times were measured. The results show a role of intonation and delay in a specific part (" phase ") of the dialogue (Problem Definition) with female and male listeners being sensitive to different aspects of prosody. This has implications for modeling prosody of a virtual patient's feedbacks in the context of humane-machine interaction.
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Submitted on : Wednesday, May 16, 2018 - 1:03:15 PM
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Mastriani Camilla, Caterina Petrone, Roxane Bertrand, Magalie Ochs. Role of prosody on the perception of the " oui " / " yes " feedback in medical context. Speech Prosody, 2018, Poznan, Poland. ⟨halshs-01793218⟩

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