LE "MANAGEMENT DE LA RELATION CLIENT" est-il un management responsable ?

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https://halshs.archives-ouvertes.fr/halshs-01774832
Contributor : Yves Livian <>
Submitted on : Tuesday, April 24, 2018 - 9:04:51 AM
Last modification on : Thursday, February 7, 2019 - 4:46:34 PM
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Yves Livian, A.G. Knorst. LE "MANAGEMENT DE LA RELATION CLIENT" est-il un management responsable ?. XVe journées humanisme et gestion, Apr 2018, Bordeaux, France. ⟨halshs-01774832⟩

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