Navigating Ambivalence: Perceived Organizational Prestige-Support Discrepancy and Its Relation to Employee Cynicism and Silence

Abstract : Drawing on the social identity literature, this study offers theoretical arguments and empirical evidence to understand reactions to divergent perceptions of organizational external prestige (PEP) and organizational support (POS)—two crucial bases of employees' social worth. Across three studies, using both experimental and field data, we find that PEP-POS discrepancy contributes to employees' perceptions of organizational cynicism and silence behavior, especially when PEP is high and POS is low (rather than the reverse). Consistent with our social identity perspective, we find that ambivalent identification, that is, the simultaneous identification and disidentification of an individual with an organization, is a key mediating mechanism that transfers the interactive relationship of PEP and POS to cynicism and silence. These findings contribute to a more comprehensive understanding of the dynamics of individuals' social worth at work
Document type :
Journal articles
Complete list of metadatas

https://halshs.archives-ouvertes.fr/halshs-01698606
Contributor : Corinne Schaffner <>
Submitted on : Thursday, February 1, 2018 - 2:56:13 PM
Last modification on : Wednesday, April 24, 2019 - 2:50:04 PM

Identifiers

Collections

Citation

Karim Mignonac, Olivier Herrbach, Carolina Serrano-Archimi, Caroline Manville. Navigating Ambivalence: Perceived Organizational Prestige-Support Discrepancy and Its Relation to Employee Cynicism and Silence. Journal of Management Studies, 2017, ⟨10.1111/joms.12330⟩. ⟨halshs-01698606⟩

Share

Metrics

Record views

173