VALUE CARE: MANAGING THE EMERGING. THE CASE OF DEVELOPER SUPPORT FORUMS

Paris Chrysos (1)

1 ISC Paris - Institut Supérieur du Commerce de Paris

This conceptual paper explores the way pioneering Web-based enterprises manage the emergence of new value, by studying the phenomenon of external developers support. While the process observed initially appears to be a case of problem-solving, “value care” emerges as an original process. This “business module” enables the management of both immanent and potential value for the enterprise.

Mots clés: Business model innovation; Problem-solving

Domaines: Gestion et management

Paris Chrysos. VALUE CARE: MANAGING THE EMERGING. THE CASE OF DEVELOPER SUPPORT FORUMS. EURAM, Jun 2015, Warsaw, Poland. ⟨halshs-01584767⟩