C. Adam, A. Herzig, and D. Longin, A logical formalization of the OCC theory of emotions, Synthese, vol.41, issue.1, pp.201-248, 2009.
DOI : 10.1007/s11229-009-9460-9

A. Mise-en-place and C. Chargée, évacuation et dotée de 2 de ses 3 véhicules Information des habitants de la zone 3 de se réfugier dans les étages Omission d'informer les habitants de ne pas se déplacer vers les écoles Omission d'informer les habitants de la zone 2 d'attendre leur évacuation Aucune action d'évacuation des zones 1 et 3 (laissées aux pompiers) Omet de prévenir les pompiers, certaine d'une connaissance mutuelle Cohésion Violation des normes d'information des pompiers et des habitants TABLE 1 ? Point de vue de la mairie Perception L'inondation progresse rapidement

. Manque-de-confiance-en-l, école pour s'occuper des enfants TABLE 3 ? Point de vue des habitants de la zone 2 pavillonnaire Perceptions Informations de la mairie (aller dans les étages) Croyances Secours tardifs, danger Normes Respecter consignes mairie (monter dans les étages) Emotions Certains habitants paniquent Intention Certains habitants : fuir le danger Action Prennent leur voiture pour traverser la zone 2

C. Adam and D. Longin, Shame, when reasoning and emotions are linked, EUMAS, 2013.
URL : https://hal.archives-ouvertes.fr/hal-00947924

C. Adam and E. Lorini, A BDI Emotional Reasoning Engine for an Artificial Companion, A-Health @ PAAMS, pp.66-78, 2014.
DOI : 10.1007/978-3-319-07767-3_7

C. Aguilar and . Sierra, Engineering open environments with electronic institutions. Engineering Applications of AI, pp.191-204, 2005.

M. Arnaud, C. Adam, and J. Dugdale, The role of cognitive biases in reactions to bushfires, Context'17, 2017.

J. Averill, D. Mileti, R. Peacock, E. Kuligowski, N. Groner et al., Occupant behavior, egress, and emergency communications , federal building and fire safety investigation of the world trade center disaster, 2005.

J. Bangate, J. Dugdale, C. Adam, and E. Beck, A review on the influence of social attachment on human mobility during crises, 2017.

G. Boella and L. Van-der-torre, Substantive and procedural norms in normative multiagent systems, Journal of Applied Logic, vol.6, issue.2, pp.152-171, 2008.
DOI : 10.1016/j.jal.2007.06.006

URL : http://doi.org/10.1016/j.jal.2007.06.006

J. Burkhardt, V. Corneloup, C. Garbay, Y. Bourrier, F. Jambon et al., Simulation and virtual reality-based learning of non-technical skills in driving: critical situations, diagnostic and adaptation, IFAC-PapersOnLine, vol.49, issue.32, pp.4966-71, 2016.
DOI : 10.1016/j.ifacol.2016.12.191

URL : https://hal.archives-ouvertes.fr/hal-01502327

P. Caire, A Normative Multi-Agent Systems Approach to the Use of Conviviality for Digital Cities, COIN, volume III, pp.245-260, 2007.
DOI : 10.1007/978-3-540-79003-7_18

C. Cramton, The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration, Organization Science, vol.12, issue.3, pp.346-371, 2001.
DOI : 10.1287/orsc.12.3.346.10098

J. Dugdale, N. Bellamine, F. Zouai, and B. Pavard, Coupling agent based simulation with dynamic networks analysis to study the emergence of mutual knowledge as a percolation phenomenon, Journal of Systems Science and Complexity, vol.28, issue.3, pp.1358-1381, 2016.
DOI : 10.1007/s11424-016-4298-y

J. Dugdale, B. Pavard, and J. L. Soubie, A pragmatic development of a computer simulation of an emergency call centre, Designing Cooperative Systems. Frontiers in Artificial Intelligence and Applications, 2000.

N. I. Karacapilidis, E-Collaboration Support Systems, Encyclopedia of Information Science and Technology, pp.939-945, 2005.
DOI : 10.4018/978-1-59140-553-5.ch165

M. T. Kinateder, E. D. Kuligowski, P. A. Reneke, and R. D. Peacock, A Review of Risk Perception in Building Fire Evacuation, NIST Technical Note, 1840.
DOI : 10.6028/NIST.TN.1840

R. M. Krauss and S. R. Fussell, Mutual knowledge and communicative effectiveness, Intellectual Teamwork : Social and Technical Bases of Collaborative Work18] A. R. Mawson. Mass panic and social attachment : the dynamics of human behavior. Ashgate, 1990.

L. V. Minh, C. Adam, B. Gaudou, H. T. Vinh, and P. Taillandier, Simulation of emotion dynamics in a group of agents in an evacuation situation, Principles and Practice of MAS (PRACSYS), volume 7057 of LNAI, pp.604-619, 2011.

R. Nair, M. Tambe, and S. Marsella, The Role of Emotions in Multiagent Teamwork, Who needs emotions : the brain meets the robot, pp.311-329, 2005.
DOI : 10.1093/acprof:oso/9780195166194.003.0011

P. Noriega, A. K. Chopra, N. Fornara, H. Lopes-cardoso, and M. Singh, Regulated MAS : Social perspective, Normative MAS, vol.4, pp.93-133, 2013.

P. Rauwolf, T. Balke, and M. D. Vos, Modelling normative awareness : First considerations, Social Coord. : Principles, Artefacts & Theories, 2013.

S. Rhee, SHARED EMOTIONS AND GROUP EFFECTIVENESS: THE ROLE OF BROADENING-AND-BUILDING INTERACTIONS., Academy of management Proceedings, pp.1-6, 2006.
DOI : 10.5465/AMBPP.2006.22898617

L. Rognin, P. Salembier, and M. Zouinar, Cooperation , interactions and socio-technical reliability : the case of air-traffic control. comparing french and irish settings, Eur. Conf. Cog. Ergonomics, 1998.

P. Shaver, J. Schwartz, D. Kirson, and C. O-'connor, Emotion knowledge: Further exploration of a prototype approach., Journal of Personality and Social Psychology, vol.52, issue.6, p.1061, 1987.
DOI : 10.1037/0022-3514.52.6.1061

G. Stasser and W. Titus, Effects of information load and percentage of shared information on the dissemination of unshared information during group discussion., Journal of Personality and Social Psychology, vol.53, issue.1, p.81, 1987.
DOI : 10.1037/0022-3514.53.1.81

P. Taillandier, M. Bourgais, P. Caillou, C. Adam, and B. Gaudou, A situated BDI agent architecture for the gama modelling and simulation platform, MABS @ AAMAS, 2016.

L. Thévin, J. Dugdale, O. Boissier, and C. Garbay, Evaluating plans and human response using a normative multi-agent system, 2016.

C. Von-scheve, D. Moldt, J. Fix, and R. Von-luede, My agents love to conform: Norms and emotion in the micro-macro link, Computational & Mathematical Organization Theory, vol.6, issue.2, pp.81-100, 2006.
DOI : 10.1007/s10588-006-9538-6