Parasitic Apologies

Renata Galatolo (1) , Biagio Ursi (2, 3) , Ramona Bongelli (4)

1 UNIBO - Alma Mater Studiorum Università di Bologna = University of Bologna
2 ICAR - Interactions, Corpus, Apprentissages, Représentations
3 UL2 - Université Lumière - Lyon 2
4 UNIMC - Università degli Studi di Macerata = University of Macerata

The action of apologizing can be accomplished as themain business of the interaction or incidentally while participants are doing something else. We refer to these apologies as "parasitic apologies" because they are produced en passant (Schegloff, 2007), and focus our analysis on this type of apology occurring at the opening of the call. Such apologies are autonomously produced by the caller or by the call receiver, displaying the urgency torepair potential contact troubles, and find shelter inside the opening of the call, at the expense of some phases that routinely occur. The results of our analysis show interesting associations between the apologizer (the caller or the call receiver), the structure of the parasitic apology, and the impact it has on the structure of the opening sequence.

Mots clés: Sequence organization; Apologies; Conversation analysis; Phone calls

Mots clés: Organisation séquentielle; Appels téléphoniques; Analyse conversationnelle; Excuses

Domaines: Linguistique

Renata Galatolo, Biagio Ursi, Ramona Bongelli. Parasitic Apologies. Discourse Processes, 2016, Special issue on Apologies in Discourse, 53 (1-2), pp.97-113. ⟨10.1080/0163853X.2015.1056694⟩. ⟨halshs-01374535⟩