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e-Voicing an Opinion on a Brand ― A Research Agenda

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https://halshs.archives-ouvertes.fr/halshs-01288024
Contributor : Crego - Université de Bourgogne <>
Submitted on : Monday, March 14, 2016 - 2:54:36 PM
Last modification on : Wednesday, September 16, 2020 - 2:40:05 PM

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Claire Roederer, Marc Filser. e-Voicing an Opinion on a Brand ― A Research Agenda. Customer & service systems, KIT scientific publishing, 2014, 1 (1), pp.115-125. ⟨10.5445/KSP/1000038784/13⟩. ⟨halshs-01288024⟩

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