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Acceptance and Organizational Aspects of Oral tele-Consultation: a French Study

Abstract : This is a descriptive article focusing on the e-DENT project, the first oral tele-consultation in France; an experimentation of asynchronous dental tele-consultations meant to improve access to dental care for people who have limited access to regular consultations with a dentist such as dependent elderly, disabled people or prisoners. We consider that the generalization of dental tele-consultations is related to the acceptance of the e-DENT system, as stated by Broens & et al. (2007). This paper proposes a new methodological approach for assessing the perception of a medical procedure, involving the use of technology, for subjects with minor, mild or severe cognitive impairment. Semi-structured interviews, indirect patient observations and non-participant observations have allowed us to highlight the nurses' acceptance of the e-DENT system, the patients' perception of the oral tele-consultation procedure and to describe the induced organizational changes.
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https://halshs.archives-ouvertes.fr/halshs-01273672
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Submitted on : Friday, February 12, 2016 - 5:35:00 PM
Last modification on : Thursday, June 10, 2021 - 5:09:14 PM
Long-term archiving on: : Friday, May 13, 2016 - 12:43:23 PM

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Roland Petcu,, Roxana Ologeanu-Taddei, Isabelle Bourdon, Chris Kimble, Nicolas Giraudeau. Acceptance and Organizational Aspects of Oral tele-Consultation: a French Study. Hawaii International Conference on System Sciences, The Institute of Electrical and Electronics Engineers, Jan 2016, Hawaii United States. pp.3124-3132. ⟨halshs-01273672⟩

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