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L'innovation silencieuse du tramway de Besançon : analyse d'une intervention marginale

Abstract : The design of the driver's compartment of a tram should cater for the driver's health and security at work. When the tramways re-emerged in France, about 30 years ago, we were forced to note that the network [designers] had to reflect and sometimes perform a redesign without taking into account the experience or observations of other operators.This paper shows how, by the establishment well timed or opportunistic links between different actors (health services, research laboratories, CHSCT, management teams...) modifications were made to the design of the driver's cabin, for the future Besançon tramway, that went beyond that of a purely classical ergonomic design. Research on the possibilities for improvement across the five essential points for the driver's cabin (dead man's handle, conductor's seating, rear view, speedometer, gong) led to an understanding that the decisions to be taken ultimately depend not only on temporal or economic constraints but also on the complex interplay of the actors.
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https://halshs.archives-ouvertes.fr/halshs-00839483
Contributor : Robin Foot <>
Submitted on : Thursday, November 28, 2013 - 12:48:50 PM
Last modification on : Friday, October 23, 2020 - 4:55:57 PM
Long-term archiving on: : Monday, March 3, 2014 - 5:50:42 PM

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  • HAL Id : halshs-00839483, version 2

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Robin Foot, Anne Benedetto, Antoine Izing, Ghislaine Doniol-Shaw, Dominique Coffe-Bart. L'innovation silencieuse du tramway de Besançon : analyse d'une intervention marginale. 48ème congrès de la SELF : 50ème Anniversaire de la SELF. Ergonomie et Société : quelles attentes, quelles réponses ?, Aug 2013, Paris, France. ⟨halshs-00839483v2⟩

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