Skip to Main content Skip to Navigation
Conference papers

The influence of organizational form and customer type on online customer satisfaction ratings

Document type :
Conference papers
Complete list of metadata

https://halshs.archives-ouvertes.fr/halshs-00830427
Contributor : Sophie Bernardini <>
Submitted on : Wednesday, June 5, 2013 - 9:30:11 AM
Last modification on : Thursday, January 14, 2021 - 1:15:02 PM

Identifiers

  • HAL Id : halshs-00830427, version 1

Citation

Rozenn Perrigot, Benjamin Lawrence. The influence of organizational form and customer type on online customer satisfaction ratings. Séminaire M@rsouin : mesure & analyse des usages numériques, May 2013, Saint-Malo, France. ⟨halshs-00830427⟩

Share

Metrics

Record views

206