The 2008 Anti French demonstrations in China: Learning from a social media crisis

Cédric Denis-Rémis (1) , Jean-Fabrice Lebraty (2) , Herve Philippe (3)

1 China-EU Institute for Clean and Renewable Energy - Paritech
2 Laboratoire de Recherche Magellan
3 Le Pont des Arts

In this article we propose to revisit the China of April 2008 and ponder on one major event that happened that year: the boycott of the Carrefour stores which resulted in a unprecedented display of demonstrations and protests. After having proposed an original theoretical framework (the information cascade), we move on to carry out a detailed reading of this case in order to learn from it and have a better understanding of current crises.

Cet article étudie les manifestations anti-françaises de 2008 et comment Carrefour a réagi. En utilisant un cadre théorique original (les cascades d'information), nous augmentons la compréhension de la gestion de ces crises et en tirons des enseignements qui ne sont pas évident a priori.

Mots clés: Manifestations; gestion de crise; Chine; Boycott; anti-French démonstrations; crisis; China

Domaines: Gestion et management

Cédric Denis-Rémis, Jean-Fabrice Lebraty, Herve Philippe. The 2008 Anti French demonstrations in China: Learning from a social media crisis. Journal of Contingencies and Crisis Management, 2013, 21 (1), pp.45-55. ⟨halshs-00786292⟩