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Le caractère socio-émotionnel des relations de soutien social à l'hôpital

Abstract : Working conditions degradation, in France particularly, is regularly denounced (Dublin Foundation, 2002 ; Sumer Survey, 2003). The reforms lead hospital to a "moral crisis" (Couanau, 2003). Our goal is to deepen the state of knowledge of social support - wellknown by the sociologists, the psychologists and the epidemiologists - but ignored by French researcher in management sciences. Those case study results based on a regional hospital (62 interviews) highlight the importance of socio-emotional component and reveal a coexistence between the professional support and the person-oriented support, related to the expression of openness to others, by empathy and by the transmission of positive emotions.
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https://halshs.archives-ouvertes.fr/halshs-00738171
Contributor : Naïla Louise-Rose <>
Submitted on : Wednesday, October 3, 2012 - 3:43:52 PM
Last modification on : Thursday, January 14, 2021 - 1:17:24 PM

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Caroline Ruiller. Le caractère socio-émotionnel des relations de soutien social à l'hôpital. Management & Avenir, INSEEC/Management Prospective Ed. 2012, pp.15-34. ⟨10.3917/mav.052.0015⟩. ⟨halshs-00738171⟩

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