How to provide Quality of Service guarantees in the Internet? Lessons learnt from the airline and card-based payment sectors

Abstract : The increasing demand for real-time applications (video conferencing, Internet telephony--VoIP--etc.) delivered over Internet networks requires stringent Quality of Service (QoS) guarantees. Internet traffic routing based on a Best-effort basis can hardly support these QoS requirements. This article argues that Internet services providers should form strategic alliances to coordinate their investments in a new-generation infrastructure that could provide innovative services with QoS guarantees. This is supported by a topological analysis of the interconnection agreements among top-level Internet providers and by the lessons derived from alliances forged in the airline and card-based payment sectors. We conclude that on the Internet, the optimal organizational form should be a centralized alliance with a hub-and-spoke network structure.
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Article dans une revue
European Management Journal, Elsevier, 2011, 9 (4), pp.306-318. 〈10.1016/j.emj.2010.12.003〉
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https://halshs.archives-ouvertes.fr/halshs-00629487
Contributeur : Danièle Moret-Bailly <>
Soumis le : jeudi 6 octobre 2011 - 09:49:30
Dernière modification le : mardi 5 mars 2019 - 18:34:06

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Zouhaïer M'Chirgui, Thierry Pénard. How to provide Quality of Service guarantees in the Internet? Lessons learnt from the airline and card-based payment sectors. European Management Journal, Elsevier, 2011, 9 (4), pp.306-318. 〈10.1016/j.emj.2010.12.003〉. 〈halshs-00629487〉

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