L'intelligence de l'usager

Louise Merzeau 1
1 TACTIC - Traitement et Appropriation des Connaissances par les TIC
DICEN-IDF - Dispositifs d'Information et de Communication à l'Ère du Numérique - Paris Île-de-France : EA1738
Abstract : To define the digital user supposes to measure changes introduced by networks, but also to specify what is affected by these changes : the use, the object, the user himself ? This question concerns at the same time theories of use and digital a literacy. If digital thing is considered only as one more media or as a new environmental ecosystem, the statute, the action and the implication of users will change value. Sometimes receptor (of messages), user (of tools), consumer (of services and products) or producer (of resources and values), the digital user seems capitalize all the postures that the communication and information systems can assign. We have now to examine if this capitalization is limited to recycle old "arts d efaire", or if it produces a new competence.
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Louise Merzeau. L'intelligence de l'usager. INRIA. L'usager numérique, ADBS éditions, pp.9-37, 2010, Séminaire INRIA. ⟨halshs-00526527⟩

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