Stakeholder Analysis in Territorial Intelligence in Digital Governance.
Résumé
Although the concept of sustainable development has been widely addressed in territorial development and territorial intelligence, the results of the applications and practices may not be satisfactory. Most of the existing models in development are guided by "top-down" planning approach. The biggest disadvantage of this planning approach is that the opinions of key players may not be adopted in the planning process. For the principles of partnership and participation to be further realized, territorial intelligence and territorial development need an additional approach to base its decision and action on a more inclusive and comprehensive understanding of community preferences. Nevertheless, what is different from the past is that, the way public governance adapts to the digital era is not only to deal with the technologies, but to develop new organizational structures and operational formats in order to disengage from traditional administrative culture, redefine its objectives and tasks, and form a format of e-governance that is more inclusive in decision-making, power-sharing, and coordination. With increasing diffusion of e-government, interaction and interdependence between plural stakeholders and politics has become more intensive, which in turn has impacted public service delivery and public policy making. In e-governance, such plural stakeholders include not only individual citizens but also enterprises, providers, various levels of governmental agencies, public interest groups, communities and information agents. To further territorial intelligence, in the digital era, it is imperative to manage stakeholder relationships between a government and its stakeholders in order to develop finer interactions and to adjust directions of governmental policies and service designs.
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