U. Y. Alvarado and H. Et-kotzab, Supply Chain Management, Industrial Marketing Management, vol.30, issue.2, pp.183-198, 2001.
DOI : 10.1016/S0019-8501(00)00142-5

J. C. Anderson and J. A. Et-narus, A Model of Distributor Firm and Manufacturer Firm Working Partnerships, Journal of Marketing, vol.54, issue.1, pp.42-58, 1990.
DOI : 10.2307/1252172

J. Barney, Firm Resources and Sustained Competitive Advantage, Journal of Management, vol.17, issue.1, pp.99-120, 1991.
DOI : 10.1177/014920639101700108

R. Bhagwat and M. K. Et-sharma, Performance measurement of supply chain management: A balanced scorecard approach, Computers & Industrial Engineering, vol.53, issue.1, pp.43-62, 2007.
DOI : 10.1016/j.cie.2007.04.001

A. Bourguignon, « Peut-on définir la performance? », Revue Française de Comptabilité, n° 269, pp.61-66, 1995.

F. Brulhart, Exp??rience du partenariat, exp??rience du partenaire, connivence interpersonnelle??: quel impact sur la r??ussite du partenariat vertical???, M@n@gement, vol.8, issue.4, pp.167-191, 2005.
DOI : 10.3917/mana.084.0167

E. Cauvin and P. Et-bescos, « Les déterminants du choix des indicateurs dans les tableaux de bord des entreprises françaises: une étude empirique », Finance-Contrôle-Stratégie, pp.5-25, 2005.

I. J. Chen and A. Et-paulraj, Towards a theory of supply chain management: the constructs and measurements, Journal of Operations Management, vol.22, issue.2, pp.119-150, 2004.
DOI : 10.1016/j.jom.2003.12.007

S. Chopra and P. Et-meindl, Supply Chain Management. Strategy, Planning & Operation, 2001.
DOI : 10.1007/978-3-8349-9320-5_22

W. S. Chow, C. N. Madu, C. Kuei, M. H. Lu, L. Chinho et al., Supply chain management in the US and Taiwan: An empirical study, Omega, vol.36, issue.5, pp.665-679, 2008.
DOI : 10.1016/j.omega.2006.01.001

M. Christopher, The Agile Supply Chain, Industrial Marketing Management, vol.29, issue.1, pp.37-44, 2000.
DOI : 10.1016/S0019-8501(99)00110-8

D. J. Closs and T. J. Et-goldsby, Information technology influences on world class logistics capability, International Journal of Physical Distribution & Logistics Management, vol.27, issue.1, pp.4-14, 1997.
DOI : 10.1108/09600039710162259

M. C. Cooper and L. M. Et-ellram, Characteristics of Supply Chain Management and the Implications for Purchasing and Logistics Strategy, The International Journal of Logistics Management, vol.4, issue.2, pp.13-24, 1993.
DOI : 10.1108/09574099310804957

M. C. Cooper, D. M. Lambert, and J. D. Et-pagh, Supply Chain Management: More Than a New Name for Logistics, The International Journal of Logistics Management, vol.8, issue.1, pp.1-14, 1997.
DOI : 10.1108/09574099710805556

J. Cumby and J. Et-conrod, Non???financial performance measures in the Canadian biotechnology industry, Journal of Intellectual Capital, vol.2, issue.3, pp.261-272, 2001.
DOI : 10.1108/14691930110400001

R. L. Daft and R. H. Lengel, Organizational Information Requirements, Media Richness and Structural Design, Management Science, vol.32, issue.5, pp.554-571, 1986.
DOI : 10.1287/mnsc.32.5.554

R. Deshpande, J. U. Farley, and F. E. Webster, Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis, Journal of Marketing, vol.57, issue.1, pp.23-37, 1993.
DOI : 10.2307/1252055

G. G. Dess and R. B. Et-robinson, Measuring organizational performance in the absence of objective measures: The case of the privately-held firm and conglomerate business unit, Strategic Management Journal, vol.5, issue.3, pp.265-273, 1984.
DOI : 10.1002/smj.4250050306

R. G. Eccles, Les systèmes de mesure de la performance, 1999.

L. M. Ellram and M. C. Et-cooper, Supply Chain Management, Partnership, and the Shipper ??? Third Party Relationship, The International Journal of Logistics Management, vol.1, issue.2, pp.1-10, 1990.
DOI : 10.1108/95740939080001276

G. Filbeck, R. Gorman, T. Greenlee, and T. Et-speh, The Stock Market Price Reaction to Supply Chain Management Advertisements and Company Value, Journal of Supply Chain Management, vol.26, issue.1, pp.199-216, 2005.

B. Fynes, C. Voss, and S. Et-de-burca, The impact of supply chain relationship quality on quality performance, International Journal of Production Economics, vol.96, issue.3, pp.339-354, 2005.
DOI : 10.1016/j.ijpe.2004.05.008

J. Gardner and M. Et-cooper, Partnerships : a Natural Evolution in Logistics, Journal of Business Logistics, vol.15, issue.2, pp.121-144, 1994.

C. Gauzente, « Mesurer la performance des entreprises en l'absence d'indicateurs objectifs: quelle validité? Analyse de la pertinence de certains indicateurs, Finance Contrôle et Stratégie, vol.3, issue.2, pp.145-165, 2000.

C. Germain, « La contingence des systèmes de mesure de la performance: les résultats d'une recherche empirique dans le secteur des PME », Finance-Contrôle-Stratégie, pp.33-52, 2004.

B. J. Gibson, J. T. Mentzer, and R. L. Et-cook, SUPPLY CHAIN MANAGEMENT: THE PURSUIT OF A CONSENSUS DEFINITION, Journal of Business Logistics, vol.26, issue.2, pp.17-25, 2005.
DOI : 10.1002/j.2158-1592.2005.tb00203.x

L. G. Giunipero, R. E. Hooker, S. Joseph-matthews, T. E. Et-yoon, and S. Brudvig, A DECADE OF SCM LITERATURE: PAST, PRESENT AND FUTURE IMPLICATIONS, Journal of Supply Chain Management, vol.36, issue.4, pp.66-86, 2008.
DOI : 10.1111/j.1745-493X.2008.00073.x

M. Granovetter, The Strength of Weak Ties, American Journal of Sociology, vol.78, issue.6, pp.1360-80, 1973.
DOI : 10.1086/225469

M. Granovetter, The Strength of Weak Ties: A Network Theory Revisited, Sociological Theory, vol.1, pp.201-233, 1983.
DOI : 10.2307/202051

K. W. Green, D. Whitten, and R. A. Et-inman, The impact of Timely Information on Organizational Performance in Supply Chain, Production planning and Control, pp.274-282, 2007.

A. Gunasekaran, C. Patel, and R. E. Et-mcgaughey, A framework for supply chain performance measurement, International Journal of Production Economics, vol.87, issue.3, pp.333-347, 2004.
DOI : 10.1016/j.ijpe.2003.08.003

D. C. Ho, F. K. Au, and E. Et-newton, Empirical research on supply chain management: A critical review and recommendations, International Journal of Production Research, vol.34, issue.17, pp.4415-4430, 2002.
DOI : 10.1016/0377-2217(96)00098-7

C. D. Ittner and D. F. Et-larcker, Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction, Journal of Accounting Research, vol.36, pp.1-35, 1998.
DOI : 10.2307/2491304

J. Jayaram, V. R. Kannan, and K. C. Et-tan, Influence of initiators on supply chain value creation, International Journal of Production Research, vol.829, issue.20, pp.4377-4399, 2004.
DOI : 10.1111/j.1540-5915.2002.tb01644.x

V. R. Kannan and K. C. Et-tan, Attitudes of US and European managers to supplier selection and assessment and implications for business performance, Benchmarking: An International Journal, vol.10, issue.5, pp.172-189, 2003.
DOI : 10.1108/14635770310495519

R. Kaplan and T. Et-johnson, Relevance Lost : The Rise and Fall of Management Accounting, 1987.

R. S. Kaplan and D. P. Et-norton, The Balanced Scorecard, Measures that Drive Performance, Harvard Business Review, pp.7-8, 1992.

R. S. Kaplan and D. P. Et-norton, Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I, Accounting Horizons, vol.15, issue.1, pp.87-104, 2001.
DOI : 10.2308/acch.2001.15.1.87

S. W. Kim, Organizational structures and the performance of supply chain management, International Journal of Production Economics, vol.106, issue.2, pp.323-345, 2007.
DOI : 10.1016/j.ijpe.2006.07.010

L. S. Koh, M. Demirbag, E. Bayraktar, E. Tatoglu, and S. Et-zaim, The Impact of Supply Chain Management Practices on Performance of SME's, Industrial Management & Data System, vol.107, issue.1, pp.103-124, 2007.

A. K. Kohli and B. J. Jaworski, Market Orientation: The Construct, Research Propositions, and Managerial Implications, Journal of Marketing, vol.54, issue.2, pp.1-18, 1990.
DOI : 10.2307/1251866

D. R. Krause and L. M. Et-ellram, Success factors in supplier development, International Journal of Physical Distribution & Logistics Management, vol.27, issue.1, pp.39-52, 1997.
DOI : 10.1108/09600039710162277

D. R. Krause, R. B. Handfield, and B. B. Tyler, The relationships between supplier development, commitment, social capital accumulation and performance improvement, Journal of Operations Management, vol.25, issue.2, pp.528-545, 2007.
DOI : 10.1016/j.jom.2006.05.007

D. M. Lambert, G. Dastugue, S. J. Et-croxton, and K. L. , AN EVALUATION OF PROCESS-ORIENTED SUPPLY CHAIN MANAGEMENT FRAMEWORKS, Journal of Business Logistics, vol.26, issue.1, pp.25-52, 2005.
DOI : 10.1002/j.2158-1592.2005.tb00193.x

D. M. Lambert and T. L. Et-pohlen, Supply Chain Metrics, The International Journal of Logistics Management, vol.12, issue.1, pp.1-19, 2001.
DOI : 10.1108/09574090110806190

S. Li, B. Ragu-nathan, T. S. Ragu-nathan, and S. Et-rao, The impact of supply chain management practices on competitive advantage and organizational performance, Omega, vol.34, issue.2, pp.107-124, 2006.
DOI : 10.1016/j.omega.2004.08.002

S. Li, S. S. Rao, T. S. Ragu-nathan, and B. Et-ragu-nathan, Development and validation of a measurement instrument for studying supply chain management practices, Journal of Operations Management, vol.23, issue.6, pp.618-641, 2005.
DOI : 10.1016/j.jom.2005.01.002

T. J. Lietz, Really modified Du Pont Analysis: Five Ways to Improve Return on Equity, Research paper, Mesa State College Lorino Ph, Méthodes et pratiques de la performance, Les Éditions d'Organisation, 1997.

X. Luo, D. A. Griffith, S. S. Liu, and Y. Shi, The Effects of Customer Relationships and Social Capital on Firm Performance: a -p, Z, vol.20, p.26, 2003.

J. T. Mentzer, W. Dewitt, J. S. Kkeebler, S. Min, N. W. Nix et al., DEFINING SUPPLY CHAIN MANAGEMENT, « Defining Supply Chain Management, pp.1-25, 2001.
DOI : 10.1002/j.2158-1592.2001.tb00001.x

J. T. Mentzer, T. P. Stank, and T. Et-esper, SUPPLY CHAIN MANAGEMENT AND ITS RELATIONSHIP TO LOGISTICS, MARKETING, PRODUCTION, AND OPERATIONS MANAGEMENT, Journal of Business Logistics, vol.29, issue.1, pp.31-46, 2008.
DOI : 10.1002/j.2158-1592.2008.tb00067.x

S. Min and J. T. Et-mentzer, DEVELOPING AND MEASURING SUPPLY CHAIN MANAGEMENT CONCEPTS, Journal of Business Logistics, vol.25, issue.1, pp.63-99, 2004.
DOI : 10.1002/j.2158-1592.2004.tb00170.x

C. R. Moberg, B. D. Cutler, A. Gross, and T. W. Et-speh, Identifying antecedents of information exchange within supply chains, International Journal of Physical Distribution & Logistics Management, vol.32, issue.9, pp.755-770, 2002.
DOI : 10.1108/09600030210452431

J. Mohr and J. R. Et-nevin, Communication Strategies in Marketing Channels: A Theoretical Perspective, Journal of Marketing, vol.54, issue.4, pp.36-51, 1990.
DOI : 10.2307/1251758

J. Mohr and R. Et-spekman, Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques, Strategic Management Journal, vol.17, issue.2, pp.165-152, 1994.
DOI : 10.1002/smj.4250150205

R. M. Monczka, K. J. Peterson, R. B. Handfield, and G. L. Et-ragatz, Success Factors in Strategic Supplier Alliances: The Buying Company Perspective, Decision Sciences, vol.8, issue.2, pp.553-577, 1998.
DOI : 10.1016/0048-7333(86)90027-2

P. Moran, Structural vs. relational embeddedness: social capital and managerial performance, Strategic Management Journal, vol.8, issue.12, pp.1129-1151, 2005.
DOI : 10.1002/smj.486

J. Nahapiet and S. Et-goshal, « Social Capital, Intellectual Capital and the Organizational Advantage, Academy of Management Review, vol.38, issue.2, pp.242-266, 1998.

R. Narasimhan and C. Et-nair, The antecedent role of quality, information sharing and supply chain proximity on strategic alliance formation and performance, International Journal of Production Economics, vol.96, issue.3, pp.301-313, 2004.
DOI : 10.1016/j.ijpe.2003.06.004

T. G. Noordewier, G. Et-john, and J. R. Nevin, Performance Outcomes of Purchasing Arrangements in Industrial Buyer-Vendor Relationships, Journal of Marketing, vol.54, issue.4, pp.80-93, 1990.
DOI : 10.2307/1251761

A. Paulraj, A. A. Lado, and I. J. Chen, Inter-organizational communication as a relational competency: Antecedents and performance outcomes in collaborative buyer???supplier relationships, Journal of Operations Management, vol.26, issue.1, pp.45-64, 2008.
DOI : 10.1016/j.jom.2007.04.001

M. E. Porter, Choix stratégiques et concurrence Technique d'analyse des secteurs et de la concurrence dans l'industrie Supply Chain Management and E-procurement: Creating Value Added in the Supply Chain, Economica Pressuti W. Industrial Marketing Management, vol.32, issue.3, pp.219-226, 1982.

J. Ramsay, The Resource Based Perspective, Rents, and Purchasing's Contribution to Sustainable Competitive Advantage, The Journal of Supply Chain Management, vol.6, issue.1, pp.8-47, 2001.
DOI : 10.1016/S0969-7012(98)00020-3

P. S. Ring and A. H. Van-de-ven, Developmental Process of Cooperative Inter Organizational Relationship, Academy of Management Review, vol.19, issue.1, pp.90-118, 1994.

M. Rudberg and J. Et-olhager, Manufacturing networks and supply chains: an operations strategy perspective, Omega, vol.31, issue.1, pp.29-39, 2003.
DOI : 10.1016/S0305-0483(02)00063-4

L. J. Ryals and A. S. Humphries, Managing Key Business-to-Business Relationships, Journal of Service Research, vol.64, issue.3, pp.312-326, 2007.
DOI : 10.1177/1094670507299380

A. A. Said, H. Elnaby, H. R. Et-wier, and B. , An Empirical Investigation of the Performance Consequences of Nonfinancial Measures, Journal of Management Accounting Research, vol.15, issue.1, pp.193-223, 2003.
DOI : 10.2308/jmar.2003.15.1.193

H. Shin, D. A. Collier, and D. D. Et-wilson, Supply management orientation and supplier/buyer performance, Journal of Operations Management, vol.18, issue.3, pp.317-333, 2000.
DOI : 10.1016/S0272-6963(99)00031-5

J. A. Siguaw, P. M. Simpson, and T. L. Et-baker, Effects of Supplier Market Orientation on Distributor Market Orientation and the Channel Relationship: The Distributor Perspective, Journal of Marketing, vol.62, issue.3, pp.99-111, 1998.
DOI : 10.2307/1251746

R. Srivasta, L. Fahey, and H. K. Et-christensen, The resource-based view and marketing: The role of market-based assets in gaining competitive advantage, Journal of Management, vol.52, issue.2, pp.777-802, 2001.
DOI : 10.1177/014920630102700610

G. Stalk, P. Evans, and L. Et-shulman, Competing on Capabilities, Harvard Business Review, pp.57-69, 1992.
DOI : 10.1002/9781119204084.ch5

J. St-pierre, B. Lavigne, and H. Et-bergeron, « Les indicateurs de performance financière et non financière, complémentarité ou substitution ? Étude exploratoire sur des PME manufacturières», XVI congrès de l'Association Française de Comptabilité, 2005.

M. Swink, R. Narasimhan, and S. W. Et-kim, Manufacturing Practices and Strategy Integration: Effects on Cost Efficiency, Flexibility, and Market-Based Performance, Decision Sciences, vol.55, issue.6, pp.427-457, 2005.
DOI : 10.1016/S0272-6963(96)00096-4

K. C. Tan, V. R. Kannan, and R. B. Et-handfield, Supply Chain Management, Supplier Performance and Firm Performance, International Journal of Purchasing and material Management, vol.34, issue.3, pp.2-9, 1998.

K. C. Tan, L. S. Et-wisner, and J. D. , Supply Chain Management: a Strategic Perspective, International Journal of Operations and Production Management, vol.22, issue.6, pp.614-631, 2002.

M. Tracey and C. L. Et-tan, Empirical analysis of supplier selection and involvement, customer satisfaction, and firm performance, Supply Chain Management: An International Journal, vol.6, issue.4, pp.174-188, 2001.
DOI : 10.1108/EUM0000000005709

N. Venkatraman and V. Et-ramanujam, Measurement of Business Performance in Strategy Research: A Comparison of Approaches, Academy of Management Review, vol.11, issue.4, pp.801-814, 1986.

S. K. Vickery, J. Jarayam, C. Droge, and R. Et-calantone, The effects of an integrative supply chain strategy on customer service and financial performance: an analysis of direct versus indirect relationships, Journal of Operations Management, vol.21, issue.5, pp.523-539, 2003.
DOI : 10.1016/j.jom.2003.02.002

B. Wernerfelt, A resource-based view of the firm, Strategic Management Journal, vol.10, issue.2, pp.171-180, 1984.
DOI : 10.1002/smj.4250050207

O. Williamson, The Economic Institution of Capitalism, Markets and Hierarchies: Analysis and Antitrust Implications, 1975.

J. D. Wisner, A STRUCTURAL EQUATION MODEL OF SUPPLY CHAIN MANAGEMENT STRATEGIES AND FIRM PERFORMANCE, Journal of Business Logistics, vol.24, issue.10, pp.1-26, 2003.
DOI : 10.1002/j.2158-1592.2003.tb00030.x

Y. Xu, D. C. Yen, B. Lin, and D. C. Et-chou, Adopting customer relationship management technology, Industrial Management & Data Systems, vol.102, issue.8, pp.442-452, 2002.
DOI : 10.1108/02635570210445871

J. Yang, J. Wang, C. Y. Wong, and -. K. Et-lai, Relational stability and alliance performance in supply chain???, Omega, vol.36, issue.4, pp.600-608, 2008.
DOI : 10.1016/j.omega.2007.01.008

H. Zhou and W. C. Et-benton, Supply chain practice and information sharing, Journal of Operations Management, vol.25, issue.6, pp.1348-1365, 2007.
DOI : 10.1016/j.jom.2007.01.009

Z. Zhu and C. Et-nakata, Reexamining the Link Between Customer Orientation and Business Performance: The Role of Information Systems, The Journal of Marketing Theory and Practice, vol.15, issue.3, pp.187-203, 2007.
DOI : 10.2753/MTP1069-6679150301

S. Zou, C. R. Taylor, and G. E. Et-osland, The EXPERF Scale: A Cross-National Generalized Export Performance Measure, Journal of International Marketing, vol.6, issue.3, pp.37-58, 1998.

=. Alpha, 740 L'amélioration des processus Maîtrise des coûts La réduction des coûts La productivité Performance sociale L'engagement des salariés La motivation des salariés* La satisfaction du personnel Le respect de l'environnement*