Reporting et pilotage dans un établissement public. L'UPPA, une université qui compte

Abstract : Public organizations are a privileged field of management control systems implementation today. However, in these organizations, the choice of Key Performance Indicators of reporting and steering raises specific problems. The UPPA is a medium-sized university. This organization faced the difficulty of the choice of KPI during the construction of its four-year contract. Based on this example, the case highlights the criteria that must be retained to choose KPI; in particular in the case of a public organization.
Document type :
Journal articles
Revue des Cas en Gestion, EMS, 2010, pp.39-52
Liste complète des métadonnées

https://halshs.archives-ouvertes.fr/halshs-00483561
Contributor : Stéphanie Chatelain-Ponroy <>
Submitted on : Friday, May 14, 2010 - 3:02:52 PM
Last modification on : Tuesday, November 6, 2018 - 4:06:03 AM

Identifiers

  • HAL Id : halshs-00483561, version 1

Collections

Citation

Stéphanie Chatelain-Ponroy, Samuel Sponem. Reporting et pilotage dans un établissement public. L'UPPA, une université qui compte. Revue des Cas en Gestion, EMS, 2010, pp.39-52. 〈halshs-00483561〉

Share

Metrics

Record views

294