Skip to Main content Skip to Navigation
Conference papers

Quelle mesure de la performance pour les démarches de Gestion des Connaissances ?

Abstract : An increasing attention is given to Knowledge Man-agement (KM) by many organizations and their KM initiatives recover a variety of forms within the firm. The performance measure, which is a central issue as far as IT governance is concerned, is also an impor-tant question regarding KM initiatives. This article proposes a double focus concerning measures of KM benefits by analysing both theoretical and em-pirical contributions about this subject. This state of art underlines a moving toward integrative models from a theoretical point of view while empirical approaches seem to be in favour of specific metrics. The comparison of both theoretical and empirical contributions aims at constructing a general frame-work to measure KM performance and guiding both practitionners and researchers in a way of improving the measure of the benefits of KM initiatives.
Document type :
Conference papers
Complete list of metadata

https://halshs.archives-ouvertes.fr/halshs-00010025
Contributor : Aurélie Dudezert Connect in order to contact the contributor
Submitted on : Friday, April 7, 2006 - 10:35:11 AM
Last modification on : Friday, October 22, 2021 - 3:03:34 AM

Identifiers

  • HAL Id : halshs-00010025, version 1

Citation

Aurélie Dudézert, Agnès Lancini. Quelle mesure de la performance pour les démarches de Gestion des Connaissances ?. AIM 2005 : 10ème Conférence de l'Association Information et Management, Sep 2005, Toulouse, France. ⟨halshs-00010025⟩

Share

Metrics

Record views

277