Valuing Knowledge Management impact on engineering design activities

Mickaël Gardoni (1) , Aurélie Dudézert (2)

1 GILCO - Laboratoire Gestion Industrielle : Logistique et Conception
2 LGI - Laboratoire Génie Industriel - EA 2606

Knowledge Management Systems (KMS) have been developed in Engineering Design activities in order to improve the productivity of these activities. Nevertheless it is still very difficult to identify the impact of such Systems on the Engineering Design Performance. In this paper our goal is to present why valuing Knowledge Management Impact on Engineering Design is today a challenge. In a first part we aim at presenting how and why Knowledge Management has been introduced in Engineering Design Activities. By a review of the literature from a span of disciplines we will next focus on the different ways to value the impact of Knowledge Management Systems on firm activities. At least we will propose a method to monitor the impact of Knowledge Management Systems on Engineering Design Activities.

Mots clés: Knowledge Management; Research organisations; Quality management

Domaines: Gestion et management

Mickaël Gardoni, Aurélie Dudézert. Valuing Knowledge Management impact on engineering design activities. ICED 2005 : 15th International Conference on Engineering Design, Aug 2005, Melbourne, Australia. full paper no. DS35_171.33. ⟨halshs-00010005⟩