Estimation of business process system adequacy

Saïd Assar (1, 2)

1 IMT-BS - DSI - Département Systèmes d'Information
2 CEMANTIC - Centre d'Études et de recherches en Management et TIC

In information systems projects, the adequacy of designed and implemented solution is difficult to define and to measure. Using literature review and empirical investigation, adequacy is defined in this paper as the best compromise between quality requirements and cost constraints. Quality and cost are defined as the weighted sum of quality and cost items. The obtained model is briefly illustrated to show a possible usage of our proposal.

Mots clés: BPM system quality; BMP system cost; BPM system evaluation

Domaines: Gestion et management

Saïd Assar. Estimation of business process system adequacy. BPMDS 2007 : 8th Workshop on Business Process Modeling, Development, and Support, Jun 2007, Trondheim, Norway. pp.385 - 388. ⟨hal-02520476⟩