The trainer, the verifier, the imitator: Three ways in which human platform workers support artificial intelligence
1
CNRS -
Centre National de la Recherche Scientifique
2 TAU - TAckling the Underspecified
3 LRI - Laboratoire de Recherche en Informatique
4 IDHES - Institutions et Dynamiques Historiques de l'Économie et de la Société
5 SID - Sociologie Information-Communication Design
6 SES - Département Sciences Economiques et Sociales
7 IP Paris - Institut Polytechnique de Paris
8 IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers
9 CEREGE [Poitiers] - Centre de recherche en gestion [EA 1722]
2 TAU - TAckling the Underspecified
3 LRI - Laboratoire de Recherche en Informatique
4 IDHES - Institutions et Dynamiques Historiques de l'Économie et de la Société
5 SID - Sociologie Information-Communication Design
6 SES - Département Sciences Economiques et Sociales
7 IP Paris - Institut Polytechnique de Paris
8 IAE Poitiers - Institut d'Administration des Entreprises (IAE) - Poitiers
9 CEREGE [Poitiers] - Centre de recherche en gestion [EA 1722]
Paola Tubaro
- Fonction : Auteur
- PersonId : 8184
- IdHAL : paola-tubaro
- ORCID : 0000-0002-1215-9145
- IdRef : 086079840
Antonio A. Casilli
- Fonction : Auteur
- PersonId : 2320
- IdHAL : antonio-a-casilli
- ORCID : 0000-0003-2025-1627
- IdRef : 14668382X
Marion Coville
- Fonction : Auteur
- PersonId : 9417
- IdHAL : marion-coville
- IdRef : 177852585
Résumé
This paper sheds light on the role of digital platform labour in the development of today's artificial intelligence, predicated on data-intensive machine learning algorithms. Focus is on the specific ways in which outsourcing of data tasks to myriad 'micro-workers', recruited and managed through specialized platforms, powers virtual assistants, self-driving vehicles and connected objects. Using qualitative data from multiple sources, we show that micro-work performs a variety of functions, between three poles that we label, respectively, 'artificial intelligence preparation', 'artificial intelligence verification' and 'artificial intelligence impersonation'. Because of the wide scope of application of micro-work, it is a structural component of contemporary artificial intelligence production processes - not an ephemeral form of support that may vanish once the technology reaches maturity stage. Through the lens of micro-work, we prefigure the policy implications of a future in which data technologies do not replace human workforce but imply its marginalization and precariousness.
Format du dépôt | Fichier |
---|---|
Type de dépôt | Article dans une revue |
Titre |
en
The trainer, the verifier, the imitator: Three ways in which human platform workers support artificial intelligence
|
Résumé |
en
This paper sheds light on the role of digital platform labour in the development of today's artificial intelligence, predicated on data-intensive machine learning algorithms. Focus is on the specific ways in which outsourcing of data tasks to myriad 'micro-workers', recruited and managed through specialized platforms, powers virtual assistants, self-driving vehicles and connected objects. Using qualitative data from multiple sources, we show that micro-work performs a variety of functions, between three poles that we label, respectively, 'artificial intelligence preparation', 'artificial intelligence verification' and 'artificial intelligence impersonation'. Because of the wide scope of application of micro-work, it is a structural component of contemporary artificial intelligence production processes - not an ephemeral form of support that may vanish once the technology reaches maturity stage. Through the lens of micro-work, we prefigure the policy implications of a future in which data technologies do not replace human workforce but imply its marginalization and precariousness.
|
Auteur(s) |
Paola Tubaro
1, 2, 3, 4
, Antonio A. Casilli
5, 6, 7
, Marion Coville
8, 9
1
CNRS -
Centre National de la Recherche Scientifique
( 441569 )
- France
2
TAU -
TAckling the Underspecified
( 1050019 )
- Université Paris-Saclay;
Bâtiment 660 - Shannon ;
91405 Orsay Cedex
- France
3
LRI -
Laboratoire de Recherche en Informatique
( 1050003 )
- LRI - Bâtiments 650-660 Université Paris-Saclay 91405 Orsay Cedex
- France
4
IDHES -
Institutions et Dynamiques Historiques de l'Économie et de la Société
( 243735 )
- Université Paris Ouest Nanterre La Défense bât T., bureau 218 200 avenue de la République 92000 Nanterre
-IDHE.S-Evry - Université d¹Evry Val d¹Essonne - BD François Mitterand - 91000 Evry
- France
5
SID -
Sociologie Information-Communication Design
( 554668 )
- Télécom Paris 19 Place Marguerite Perey 91120 Palaiseau.
Devient NOS: Numérique, Organisation et Société
- France
6
SES -
Département Sciences Economiques et Sociales
( 554515 )
- Télécom Paris 19 Place Marguerite Perey 91120 PALAISEAU
- France
7
IP Paris -
Institut Polytechnique de Paris
( 563936 )
- France
8
IAE Poitiers -
Institut d'Administration des Entreprises (IAE) - Poitiers
( 54104 )
- 20 rue Guillaume VII le Troubadour - BP 639 - 86022 Poitiers Cedex
- France
9
CEREGE [Poitiers] -
Centre de recherche en gestion [EA 1722]
( 159255 )
- 20, rue Guillaume VII le Troubadour – Bât. E1 – TSA61116 – 86073 Poitiers Cedex 9 – France
- France
|
Audience |
Internationale
|
Date de publication |
2020-04
|
Volume |
7
|
Numéro |
1
|
Page/Identifiant |
205395172091977
|
Vulgarisation |
Non
|
Nom de la revue |
|
Langue du document |
Anglais
|
Comité de lecture |
Oui
|
Domaine(s) |
|
Financement |
|
Mots-clés |
en
machine learning, artificial intelligence, datafied production processes, micro-work, Digital platform labour
|
DOI | 10.1177/2053951720919776 |
Origine :
Fichiers produits par l'(les) auteur(s)
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