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Mobilités quotidiennes et numérisation des villes : une information à plusieurs vitesses (Lyon, Rabat)

Abstract : Traveller information growingly affects everyday life and mobility patterns, as a result of diversifying public transport modes and more individual behaviours. For about fifteen years, these dynamics have gone along with the development of digital traveller information devices and applications, which increase the opportunities for providing multimodal and real-time information. Information provision is often considered as a way of encouraging modal shift in environments strongly supported by car use, but its effect is likely to be mitigated by sociodemographic and socioeconomic variations in information appropriation and use. We conduct a global analysis of the ways of getting information on daily mobility in a context of digitalizing traveller information, with Lyon and Rabat urban areas as case studies. Our analysis is based on a quantitative and qualitative data collected in contrasting areas of each city. We show that traveller information practices are shaped by socio-spatial inequalities in both cities, in the aftermath of mobility and digital practices. However, we pinpoint that inequalities can be explained by different factors in Lyon and Rabat, which sheds light on the urban context as a deciding factor of inequality. Digital information use is rising in both contexts, but far from replacing former traveller information types, we observe a strong complementarity between them, with a high dependency on the trips specific context. Taking into account the broader range of actions set up by citizens to reduce the uncertainties that affect their daily mobility, we highlight that these actions are also determined by inequalities between citizens, in terms of economic resources and time allocated to increase the reliability of their trips. In this respect, digital traveller information can be considered as a way of improving mobility conditions for some citizens, but not all of them, due to the socio-spatial inequalities at the outset that affect its appropriation and use.
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Hind Khedira. Mobilités quotidiennes et numérisation des villes : une information à plusieurs vitesses (Lyon, Rabat). Infrastructures de transport. Université de Lyon, 2020. Français. ⟨NNT : 2020LYSET004⟩. ⟨tel-02918814⟩

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