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Archives ouvertes de la Sociologie une collection proposée par Eliane Daphy |
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Archives ouvertes de la Sociologie une collection proposée par Eliane Daphy |
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| HAL: hal-00283608, version 1 |
| arXiv: 0805.4754 |
| Detailed view |  Export this paper |
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| 11th Conference on Business Information Systems (BIS 2008), Social Aspects of the Web Workshop (SAW 2008), Innsbruck : Autriche (2008) |
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| Managing conflicts between users in Wikipedia |
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| Bernard Jacquemin 1, 2Aurélien Lauf 1 |
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| (2008-05) |
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| Wikipedia is nowadays a widely used encyclopedia, and one of the most visible sites on the Internet. Its strong principle of collaborative work and free editing sometimes generates disputes due to disagreements between users. In this article we study how the wikipedian community resolves the conflicts and which roles do wikipedian choose in this process. We observed the users behavior both in the article talk pages, and in the Arbitration Committee pages specifically dedicated to serious disputes. We first set up a users typology according to their involvement in conflicts and their publishing and management activity in the encyclopedia. We then used those user types to describe users behavior in contributing to articles that are tagged by the wikipedian community as being in conflict with the official guidelines of Wikipedia, or conversely as being well featured. |
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| 1: | Laboratoire d'Informatique pour la Mécanique et les Sciences de l'Ingénieur [Orsay] (LIMSI) |
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CNRS : UPR3251 – Université Pierre et Marie Curie (UPMC) - Paris VI – Université Paris XI - Paris Sud |
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| 2: | Groupe d'Etudes et de Recherche Interdisciplinaire en Information et Communication (GERIICO) |
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Université Lille III - Sciences humaines et sociales : EA4073 |
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| 3: | Laboratoire Traitement et Communication de l'Information [Paris] (LTCI) |
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Télécom ParisTech – CNRS : UMR5141 |
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| Subject | : | Computer Science/Information Retrieval Computer Science/Computation and Language Computer Science/Human-Computer Interaction Computer Science/Computers and Society Computer Science/Document and Text Processing Humanities and Social Sciences/Sociology Humanities and Social Sciences/Library and information sciences Humanities and Social Sciences/Methods and statistics |
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| Social network – Wikipedia – Web community – Conflict – Collaborative work |
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| Attached file list to this document: | ||||||||||
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| hal-00283608, version 1 | |
| http://hal.archives-ouvertes.fr/hal-00283608 | |
| oai:hal.archives-ouvertes.fr:hal-00283608 | |
| From: Bernard Jacquemin | |
| Submitted on: Friday, 30 May 2008 13:29:47 | |
| Updated on: Friday, 3 May 2013 17:59:57 | |
