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Communication Dans Un Congrès Année : 2010

Access to social rights : criteria for evaluating public sector reforms

Résumé

This presentation looks at the phenomena of take-up and non-take-up of the public offer as criteria for evaluating public sector reforms aimed at facilitating citizens' access to the rights and services to which they are entitled. We first define non-take-up (NTU), then examine its causes, and finally consider how public authorities can attempt to counter this phenomenon that challenges both the functioning of government administration and the relevance of the public offer for citizens.
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Dates et versions

halshs-00530300 , version 1 (24-11-2010)

Identifiants

  • HAL Id : halshs-00530300 , version 1

Citer

Philippe Warin, Marie Pierre Hamel. Access to social rights : criteria for evaluating public sector reforms. New and growing inequalities: a challenge for the social, economic and democratic development of the European Union ? Insights from Socio-Economics Sciences and Humanities for the EU 2020 strategy for inclusive growth, Nov 2010, Bruxelles, Belgium. ⟨halshs-00530300⟩
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